REFUND POLICY
for Xtalent.online
This Refund Policy describes the conditions under which refunds may or may not be issued by:
MARIA K A R BUSINESSMEN SERVICES L.L.C
License No: 1334754
Dubai, United Arab Emirates
Email: xtalentonline@gmail.com
1. General Terms
1.1. All services provided through Xtalent.online are digital, custom-made, and non-refundable once delivered.
1.2. By purchasing a service, the User agrees to this Refund Policy.
2. Non-Refundable Services
Refunds are NOT provided in the following cases:

• the digital portfolio page has been created
• the link to the finished page has been delivered to the User
• the User provided incomplete or incorrect materials
• the User does not respond or fails to provide content after payment
• the User is dissatisfied with the design or content that they themselves submitted
• the User stops using the service before the 6-month subscription ends
• the service cannot be used due to third-party platform restrictions (Instagram, TikTok, etc.)

3. When Refunds May Be Issued
A refund may be considered only in these exceptional cases:

• duplicate payment
• payment system error (Zbooni)
• mistaken payment, where the User has not submitted any materials and the service has not started

All other scenarios are strictly non-refundable.
4. Order Cancellation
If the User wishes to cancel the service before submitting any materials, they must contact:
📩 xtalentonline@gmail.com
The Company will review the request within 3–7 business days.
Once materials are submitted or work has begun, no refunds are possible.
5. Processing Time
Refund requests (if applicable) are processed within up to 10 business days.
The actual time for funds to appear depends on the User’s bank.
6. Contact Information
For refund inquiries:
📩 xtalentonline@gmail.com